At Jupiter Equipment, we are committed to ensuring that your orders are processed and delivered efficiently. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products.

1. Order Processing

• Order Confirmation: Once your order is placed, you will receive an order confirmation via email or SMS.
• Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and public holidays).
• Order Tracking: Once your order is shipped, you will receive a tracking number to monitor your shipment.

2. Shipping Rates and Delivery Time

• Shipping Charges: Shipping fees are calculated based on the product weight, delivery location, and shipping method chosen at checkout.
• Delivery Time: Estimated delivery times are as follows:
  • Local Deliveries (Mumbai and nearby areas): 2-4 business days.
  • Domestic Deliveries (Across India): 5-10 business days.
• Please note that delivery times are estimates and may vary due to unforeseen circumstances like weather conditions or courier delays.

3. Shipping Locations

• We currently ship to locations across India.
• If you are located outside our serviceable areas, please contact us to explore alternative delivery options.

4. Undeliverable Packages

• If a package is returned to us due to incorrect or incomplete address details, refusal to accept delivery, or failure to collect the package from the courier, the customer may be responsible for reshipping fees.
• Please ensure all shipping details are accurate when placing your order.

5. Damaged or Missing Items

• Damaged Packages: If your package is visibly damaged upon delivery, please do not accept it and notify us immediately.
• Missing Items: In case of missing or incorrect items, please contact our Customer Support within 48 hours of delivery.

6. Contact Information

For any shipping-related queries or issues, please contact us:

• Email: jupiterequipment99@gmail.com
• Phone: +91 95946 07862
• Address:
  Jupiter Equipment,
  Garodia Shopping Center Ground Floor,
  Plot No. 149/156,
  Behind Union Bank Of India,
  Garodia Nagar, Ghatkopar(E), Mumbai – 400 077.

By placing an order with Jupiter Equipment, you agree to the terms of this Shipping Policy. We appreciate your business and look forward to serving you.